Last updated: 11/20/2025

This Privacy Policy explains how Alice Virtual Assistant (“we”, “us”, or “our”) collects, uses, and protects your information when you visit alicevirtualassistant.com or use our digital services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. About Us

Alice Virtual Assistant provides digital-only virtual assistance services, including administrative support, digital organization, email and calendar management, content preparation, and online business operations.

We do not provide in-person services, staffing, recruitment, or any labor-based services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Business information
  • Payment details (processed securely through third-party payment processors)

We do not store full credit card numbers on our servers.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referral source
  • Cookies and similar tracking technologies

This data is used to improve website performance and user experience.

3. How We Use Your Information

We may use your information to:

  • Provide and manage our digital services
  • Process payments and subscriptions
  • Communicate with you regarding updates or support
  • Send newsletters or marketing emails (you may unsubscribe anytime)
  • Improve website functionality
  • Comply with legal obligations

4. Legal Basis (GDPR Compliance)

For users located in the EU, we process your data based on:

  • Your consent
  • Contractual necessity
  • Legitimate interest
  • Legal compliance

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic and behavior
  • Enhance marketing and advertising

You may disable cookies in your browser, but some website features may not function properly.

6. Third-Party Services

We may share necessary data with:

  • Payment processors (Stripe, PayPal, Paddle, 2Checkout, etc.)
  • Email marketing platforms (Mailchimp/Brevo/ConvertKit)
  • Analytics tools (Google Analytics)
  • Customer communication tools

These providers are required to protect your data and use it only as instructed.

7. Data Protection & Security

We use reasonable administrative, technical, and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

No system is 100% secure, but we follow industry-standard practices.

8. Data Retention

We keep your personal data only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your data at any time.

9. Your Data Rights

You have the right to:

  • Access your data
  • Correct your data
  • Request deletion
  • Restrict processing
  • Withdraw consent
  • Request a copy of your data

To exercise your rights, email us at info@alicevirtualassistant.com.

10. International Data Transfers

Your data may be transferred outside your country. We ensure that necessary safeguards are in place for international transfers (GDPR-standard).

11. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

For questions about this Privacy Policy, contact us at:

Alice Virtual Assistant
Email: info@alicevirtualassistant.com
Address: Vlore, Albania – Lagja Pavaresia, Rruga Shyqyri Alimerko

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